Intelligent Call Recording

VanillaSoft's unique recording option actually 'marries' the recording to the contact record and works with corded phones and many soft-phones:

  • Access and listen to recordings from anywhere with internet access
  • Search recordings by salesperson, call result, or call date
  • Find a recording directly from a contact record
  • Recordings are stored online for 3 months and can be downloaded for archiving purposes
  • Can be used with remote salespeople or in a central office.

 

Recording is perfect for quality control, order verification, training and compliance purposes.

 




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"VanillaSoft is amazing! This software povided an immediate increase in production by allowing us to better service our customers while optimizing the effectiveness of our sales staff. My team loves VanillaSoft because it's fast and easy and it frees up more time to spend on revenue-generating activity."
Leah Mirone
Lincoln Mortgage

Our Guarantee

We guarantee that your leads will not sit in somebody´s inbox until they start smelling stale. We guarantee that your priority leads can be routed within seconds of the next person becoming available. We guarantee that your people will be up and running within hours.

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