Restrict specified email templates to certain teams

Now an Admin can restrict email templates to certain teams, in addition to previously being able to restrict custom tabs, result codes and call scripts.

Word DocX support on MailMerge Contacts in Contact Management

Now both PDF and Word DocX documents can be used as a template for Mail Merge contacts in the Contact Management page.

VanillaSoft’s voice drop now works on Mac computers

Learn more about VanillaSoft’s Voice Drop feature

Send emails from a specific Project using your own outgoing email server (SMTP)

You can now send emails from VanillaSoft using your own outgoing email server (SMTP) on a per project basis, allowing you to adopt project specific personas and trigger project specific email campaigns.