The Need

An Integrated Marketing Solutions Provider needed a system to centralize processes that were managed in Access and Excel and create efficiencies in the reporting process.

Client Required Features:
  • Centralized System for Processes
  • Outbound Calling Focus
  • Ease of Use for Remote and In-House Agents

The Solution

VanillaSoft’s cloud-based software solution secure data centralization and robust web reporting reduced administrative efforts and boosted productivity.

Customer Quote

“The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database sytems now take less than two minutes to generate with VanillaSoft. David Hood and his team at VanillaSoft have systematically gone above and beyond for us. “

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