VanillaSoft a Leader in Sales Engagement, Sales Performance Management, Outbound Call Tracking, and Lead Scoring; Received a Customer Satisfaction Score of 98/100

Plano, TX (December 22, 2020)VanillaSoft, a leading sales engagement technology company, has been recognized by G2 as a Leader in four sales categories in their Winter 2021 reports: Sales Engagement; Sales Performance Management; Outbound Call Tracking; and Lead Scoring.

G2 Leader Winter 2021Additionally, VanillaSoft has achieved a customer satisfaction score of 98 out of 100 – one of the highest scores on G2. Customers continue to give VanillaSoft top marks on the capabilities within the platform, and have consistently provided high praise in their G2 reviews:

“I love the customizable aspect of the software and the user-friendly format. I feel very comfortable experimenting with and changing anything that needs to be adjusted in real time. Any information you need is right at your fingertips.”

“Using VanillaSoft has been so helpful for our team over the past 10 years. Seamless integration between all of our VOIP systems make it a definite go to for managing our client portfolio. Support is always available and the user interface is incredibly easy to use.”

“VanillaSoft has provided multiplatform software that allows us to reach out to our prospects in multiple ways. It is intuitive and easy to learn, and we have seen a lot of success from it.”

“Having control over importing data and how that data appears on the screen is really nice. I like that I’m not dependent on an IT department to make any tweaks – I can easily do it all myself.”

“The multiple panels on the calling screen definitely aids the flow of conversation and the overall user experience. Being able to check and edit key personal info while at the same time having the script open, all on one screen, allows for a streamlined and efficient call.”

David Hood, CEO at VanillaSoft, said:

“2020 has been a tough year for everyone, so it is particularly gratifying this year to see the reviews that VanillaSoft has received on G2. It’s incredible to read how pleased our customers are with the platform, and how our capabilities have helped them with their sales initiatives throughout this year.”

To read more reviews of VanillaSoft, or to leave a review of your own, visit VanillaSoft’s page on



About VanillaSoft

VanillaSoft, the industry’s most successful sales engagement platform, helps sales development teams engage over 15,000,000 contacts every month. Used standalone, or in combination with existing traditional CRM systems, VanillaSoft empowers sales reps to respond to new leads faster, interact with leads more consistently, across more channels, and generate more qualified sales opportunities. Globally, thousands of users employ VanillaSoft’s queue-based sales engine and intellective routing to implement sales cadence automation resulting in substantial gains in speed-to-lead, persistency, productivity, and revenue-per-rep. VanillaSoft is a privately held company headquartered in Plano, Texas, USA. To learn more, visit



Headquartered in Chicago,’s revolutionizing how businesses discover, buy and manage software and services. More than three million monthly users rely on G2 to help them find and buy the best software for their businesses. The platform has 900,000 reviews, and $100M in total funding invested by IVP, Accel Partners, LinkedIn, Emergence Capital, Pritzker Group, Chicago Ventures, Hyde Park Ventures, industry leaders and founders. G2’s customers include IBM and Zoom. Its most recent funding, a $55M Series C, was in October 2018, followed by the company’s acquisitions of Siftery and Advocately.