Reporting and Analysis
If you’re a sales or operations leader, you need to know what’s working...and what to change. With a clear view of agent and campaign performance, you can adjust and improve on the fly while maintaining compliance.
If you’re a sales or operations leader, you need to know what’s working...and what to change. With a clear view of agent and campaign performance, you can adjust and improve on the fly while maintaining compliance.
Vanillasoft’s call recordings are automatically linked to each contact and call outcome, making it easy for managers to filter and review specific conversations. With transcripts, managers can pinpoint and reference exact phrasing for focused coaching and performance improvement.
Vanillasoft’s powerful reporting engine provides sales and fundraising leaders with detailed insights into campaigns and caller performance. We enable quick adjustments that capture maximum ROI from each and every prospect.
Combine existing reports in one place with visualizations and insights into key data. Add images, text, interactive filters, and even external websites for a comprehensive snapshot.
Vanillasoft's dashboard is dynamic: it updates in real time and gives insight into key metrics. When clients use these tools effectively, they can track vendor performance and lead spend, and agents get better leads more consistently. More control means better results.
Transcription and summary are critical for success. Leaders can quickly and effectively see what language is resonating with clients and tap into what successful agents are saying. Vanillasoft enables managers to quickly add that wording into scripts, so all agents can access what's working.
Here's how our customers have high-quality conversations with their most valuable leads...faster.
Customer average
Customer average
One of a Kind Sales
See what our customers have to say about the benefits of Vanillasoft’s sales reporting and analytics.
See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.
Learn more about different types of sales reporting and creating data-driven sales reports that will help you speed up your sales cycle.
Revenue, Conversion or Growth? Read more to learn how to identify and measure the sales metrics that matter!
Read on to find some tried-and-true tips for managing a high-performance inside sales team and boosting their productivity.
