Ecosystem
Vanillasoft’s solutions are just the first step. We support a variety of tools, apps, and integrations to automate your tasks and help you get even more from Vanillasoft, from first contact to close.
Vanillasoft’s solutions are just the first step. We support a variety of tools, apps, and integrations to automate your tasks and help you get even more from Vanillasoft, from first contact to close.
Whether you're using Salesforce for efficiency, DocuSign for agreements, Vidyard for videos, or other commercial or proprietary apps, Vanillasoft can unite them all in a single interface.
Vanillasoft’s real-time, bi-directional Salesforce integration reduces SFDC costs while giving your teams better visibility into sales activity. This seamless sync improves data accuracy and delivers a smoother customer experience.
Vanillasoft’s integration with Vidyard enables reps to record and send personalized video messages or demos directly from their workflows, simplifying complex topics and boosting engagement and response rates.
Vanillasoft’s Gong integration makes it easy to send call recordings for analysis. Reps can access Gong insights directly from Vanillasoft, with support for multiple users and recordings from both Gong and non-Gong sources.
Vanillasoft’s DocuSign integration lets reps send documents for signature directly from their workflow, with key fields auto-filled using contact data. Admins can track delivery and signature status in real time.
Vanillasoft’s integration with Chorus automatically sends call recordings for analysis without disrupting user workflows. Reps and managers can easily access Chorus insights from Vanillasoft to identify at-risk deals and improve coaching efficacy.
Vanillasoft’s Zapier integration lets you connect with hundreds of other apps using a simple, no-code interface, with no technical resources required. Easily set up real-time, bi-directional data transfers to streamline workflows and keep systems in sync.
Even if your workflow includes proprietary systems and custom tools, you can still track your leads, touchpoints, and transactions with Vanillasoft.
Vanillasoft integrates with a variety of payment gateways to enable live donation and payment capture directly within the call workflow. Transactions are processed securely in real time through embedded, PCI-compliant gateways: streamlining the process and protecting sensitive data.
Vanillasoft integrates with web lead sources to enable real-time, back and forth communication with prospects. It captures web form submissions via XML, HTTP POST, and JSON, and routes incoming leads instantly to the right agent for immediate follow-up.
If you're not using Vanillasoft’s built-in VoIP, you can still make calls through your existing provider and use automatic dialing as each new contact appears. You can record calls if your provider supports it or upgrade to VS Connect for enhanced calling features.
See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.
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