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Who We Help

Vice President of Advancement

In fundraising-centric industries like higher education, there’s a constant need for donations and stewardship...but it's balanced against budget limitations. Vanillasoft can add value through the entire fundraising pipeline with connected outreach efforts, more productive donor conversations, and accurate reporting. With our help, you can tell a more effective institutional story.

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Strengthen the Pipeline

Fundraising might start with an annual gift, but it doesn’t need to stop there. Vanillasoft stewards donors at scale and helps identify constituents who are ready for portfolio and major giving outreach:

Convert first-time and small-dollar donors into mid-level gift prospects.
Engage more alumni with scalable, personalized outreach.
Track every donor touchpoint to inform stewardship strategy and future asks.
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Demonstrate Fundraising ROI

Financial environments are constantly changing, and leaders are always under pressure to perform. Vanillasoft’s data capture and reporting clearly illustrate the impact of annual giving:

Justify the cost of campaigns with real-time dashboards and pledge conversion data.
Capture both tangible outcomes (pledges) and intangible engagement (event interest, address updates).
Provide institutional leadership with clear visibility into campaign performance.
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Maintain Institutional Reputation

Expanding donorship is critical, but so is preserving your institution's good name. Vanillasoft helps create a positive impact:

Reduce negative donor feedback with customized scripts and cadences.
Ensure consistent messaging across phone, SMS, and email.
Promote a contemporary, personalized engagement experience that aligns with donor expectations.
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Unify Outreach Operations

Siloed operations can slow down fundraising efforts and create inefficiencies. Vanillasoft helps create a single constituent view and align activities:

Replace spreadsheets, manual call logs, and disconnected systems with a single engagement hub.
Coordinate efforts across advancement, alumni, and annual giving teams.
Use segmentation and queue logic to scale personalized outreach without the need for extra headcount.

How We Serve Annual Giving

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Fundraising Automation

Vanillasoft’s agent and communication automation reduces agent busy work, letting reps focus on conversations instead:

Email and SMS nurture
Calendar and appointments
Integrated scripting and disposition
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Lead Management

Vanillasoft pushes the best record to agents in real time. Top records are always worked first, and agents don’t waste time figuring out their next prospect:

Input from multiple sources
Powerful real-time ranking filters
Queue-based routing
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Compliant Dialer

Vanillasoft’s TCPA compliant dialer ensures calls are connected fast, with high call quality and a variety of dialing options:

Single line, progressive, preview, and power dialers
Enterprise-grade VoIP
Inbound call management
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Reporting and Analytics

Vanillasoft’s dashboards give a clear view of performance for compliance and performance improvement:

Call recording and transcription
Advanced and custom reporting
Agent and campaign dashboards

Metrics

Here's how our customers have high-quality conversations with their most valuable leads...faster.

35%
Increase in call connection

Customer average

3x
More actions per hour

Customer average

500%
Increase in activity

One of a Kind Sales

Customer Testimonials

Hear It From Our Users

Don’t just take it from us. From advancement executives to directors of annual giving, we’re adding value to sales teams everywhere.

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“The ultimate 'phone' prospecting tool for businesses.”

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Scott
President in US, Capterra
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“Vanillasoft is so user friendly, anyone can use it.”

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MaryJo Clement
SDR
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“Vanillasoft’s platform is so easy to use and integrates with any system.”

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Scott McWilliam
Operations
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Professional Services

Vanillasoft delivers a fully supported onboarding experience with ongoing expert guidance and zero setup hassle. We partner with you from initial configuration to long-term optimization, ensuring your platform drives performance from day one and beyond:

Personalized, white-glove onboarding aligned to your workflow.
Hands-free setup and integrations, no technical lift required.
Ongoing expert support to adapt and optimize over time.

Consult an
Expert

See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.

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FAQs

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