
Sales Engagement Software for Revenue Teams
The only sales engagement platform with a built-in auto dialler and lead management.

All-in-one sales engagement
Our sales engagement software combines lead management, auto-dialing, and sales automation into a single platform. No bolt-ons, no switching between tools.
The lead management tool pulls in, filters, and serves the next best record to your agents. An integrated auto dialer launches calls directly from the platform. It automates busy work, so agents can focus on selling.
Performance improvement happens in real time, including analysis, coaching, and campaign adjustments.

Sales automation
Vanillasoft’s sales engagement platform automates every outreach so agents stay focused on conversations, not admin. Multi-channel cadences run in the background, calls, SMS, and emails, while agents work the lead in front of them.
Automated multi-channel cadences of calls, SMS and emails
Calendar and appointment booking
Integrated scripting and disposition

Sales workflows
Vanillasoft's workflows define every step of the sales process, from first outreach to final follow-up. Agents always know what to do next, and managers know it's getting done consistently.
High-quality, consistent engagement
Standardized processes across every rep and campaign
Custom, dynamic follow-ups and scripting

Lead management
Most platforms hand agents a list and let them figure out who to call. Vanillasoft's queue-based approach evaluates every record in real time against your priorities and serves the next best lead, one at a time. Agents skip the guesswork and get straight to the conversation.
Queue-based routing
Powerful real-time ranking filters
Input from multiple sources
So what we were able to do was just kind of create a mix, but prioritize [prospects] that we were more likely to get on the phone.

Auto dialer
Vanillasoft's auto dialer is built directly into the platform, so there’s no switching between tools to make a call. Agents launch calls from the same screen where they manage leads and run their cadences.
Progressive, preview, and parallel dialers
Agents initiate more high-value calls faster
Pacing options balance speed with customer experience

Call and message delivery
Reaching leads means nothing if calls go to voicemail, emails hit spam, or numbers get flagged. Vanillasoft's deliverability tools ensure your messages actually land across every channel.
SmartCaller solutions
A2P 10DLC management
Multi-address email support

Reporting and analytics
Vanillasoft's dashboards give managers a live view of agent activity and campaign performance. This means coaching happens during the call, not after the debrief.
Call recording and transcription
Advanced and custom reporting
Agent and campaign dashboards
Get more from Vanillasoft
Our world-class support and partner ecosystem help you optimize your business from day one and for years to come.
Metrics
Here’s how our customers have high-quality conversations with their most valuable leads, faster.
Customer average
Customer average
One of a Kind Sales
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Common questions and answers
What is sales engagement software?
What makes Vanillasoft's sales engagement software different?
Related resources
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