Modern Office with Three People

An All-in-One Platform for Your Agents

A real-time lead management CRM and fully integrated sales dialer.

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Vanillasoft Serves It Up

Vanillasoft's all-in-one software prioritizes, optimizes, and automates work. Agents can have high-quality conversations with the most valuable leads...faster.

Our sales lead management system pulls in, filters, and pushes records to agents. It automates busy work, so agents can focus on selling. Performance improvement happens in real time, including analysis, coaching, and campaign adjustments.

We’re serving up the best possible solution for your business: from day one and beyond, all in one platform.

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"VanillaSoft reinvented the wheel for sales outreach"

vanillasoft platform lead management

Lead Management

Vanillasoft pushes the next best record to agents in real time. Top records are always worked first, and agents don’t waste time figuring out their next contact.

Queue-based routing
Powerful real-time ranking filters
Input from multiple sources
vanillasoft platform compliant dialer

Compliant Dialer

Vanillasoft’s TCPA compliant dialer ensures calls are connected fast, with high call quality and a variety of dialing options.

Progressive, preview, and parallel dialers
Inbound call management
Enterprise-grade VoIP
vanillasoft call and message delivery

Call and Message Delivery

Vanillasoft ensures that no matter the channel, the call or message gets through.

SmartCaller solutions
A2P 10DLC management
Multi-address email support
vanillasoft sales automation

Sales Automation

Vanillasoft’s agent and communication CRM automation reduces agent busy work, letting them focus on conversations instead.

Email and SMS nurture
Calendar and appointments
Integrated scripting and disposition
vanillasoft reporting and analytics

Reporting and Analytics

Vanillasoft’s dashboards give a clear view of agent and campaign reporting, so you can improve compliance and performance.

Call recording and transcription
Advanced and custom reporting
Agent and campaign dashboards
Useful Tools

Get More from Vanillasoft

Our world-class support and ecosystem of partners helps you optimize for your business, on day one and for years to come.

Metrics

Here's how our customers have high-quality conversations with their most valuable leads...faster.

35%
Increase in call connection

Customer average

3x
More actions per hour

Customer average

500%
Increase in activity

One of a Kind Sales

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