Office with Three People in Headsets

Compliant Dialer

If you’ve got agents making calls, you need auto-dialing software that balances pace and customer experience. Vanillasoft’s TCPA compliant dialer ensures calls are connected fast, with high call quality and a variety of dialing options, all expertly calibrated to be the perfect solution for your business.

Progressive Dialer

Balance faster pace for agents and top-notch customer experience. When a rep completes an engagement, a new record appears on screen and the next contact is automatically dialed.

g2-logo

“What I like most about Vanillasoft is that it’s extremely user-friendly.”

screenshot of compliant dialer

Preview Dialer

For more detailed conversations, when agents need quality over speed, Vanillasoft’s simple click-to-call feature enables reps to review contact details before engaging a prospect.

g2 logo

“Vanillasoft’s platform is so easy to use and integrates with any system.”

Parallel Dialer

To conduct meaningful conversations with prospects, agents dial faster with up to five parallel phone lines, while maintaining compliance rules, eliminating context switching and dial tones, and preserving high levels of customer experience.

g2 logo

"Great, clean, customizable software."

Useful Extras

More Dialing Tools

background
Inbound Call Management

When agents receive an inbound call, a screen "pop" shows the contact details, does a real-time lookup, and matches the existing contact record in Vanillasoft. With one click, agents are taken directly to that contact.

background
Enterprise Grade
VoIP Solution

As a secure and scalable solution, your business gets a professional image without costly hardware and maintenance.

background
Live Call
Monitoring

Agents can see team members’ availability, transfer calls, and message other agents. Management can listen in on live calls and use whisper and barge modes.

Metrics

Here's how our customers have high-quality conversations with their most valuable leads...faster.

100%
Improved productivity

The Salt Group

40%
More appointments

Cogent Analytics

500%
Increase in activity

One of a Kind Sales

Maintain Compliance With Do Not Call Lists

Every time your agents make a call, Vanillasoft checks the number they're using. Instead of checking DNC compliance on your numbers every few months, we're verifying constantly. Clients are protected 24/7.

Stay Compliant, Constantly and Automatically

Vanillasoft's compliance engine is always working to eliminate DNC violations, even before agents send calls or texts. The system ensures that everyone's following the rules, so you don't have to stress.

Customer Testimonials

Hear It From Our Users

Don’t just take it from us. Hear more about our dialing software in the words of customers and users.

illustration1

"Best calling system out there."

G2 logo
Kelly S.
Appointment Setter
illustration2

“The ultimate 'phone' prospecting tool for businesses.”

capterra logo
Scott
President in US, Capterra
illustration4

“Vanillasoft is a great dialing CRM!”

G2 logo
Julia P
Vanillasoft User

Consult an
Expert

See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.

Get a Demo
4.5/5 Rating
FAQs

Common Questions and Answers

Resource Center

Learn more about Vanillasoft and its value to your sales engagement.

The State of Multichannel Compliance in 2025
Comprehensive TCPA Compliance Checklist
Phone, Text, Email: The 9 Ways to Get in Trouble with Sales Compliance
View All Resources