If you’ve got agents making calls, you need auto-dialing software that balances pace and customer experience. Vanillasoft’s TCPA compliant dialer ensures calls are connected fast, with high call quality and a variety of dialing options, all expertly calibrated to be the perfect solution for your business.
Balance faster pace for agents and top-notch customer experience. When a rep completes an engagement, a new record appears on screen and the next contact is automatically dialed.
For more detailed conversations, when agents need quality over speed, Vanillasoft’s simple click-to-call feature enables reps to review contact details before engaging a prospect.
To conduct meaningful conversations with prospects, agents dial faster with up to five parallel phone lines, while maintaining compliance rules, eliminating context switching and dial tones, and preserving high levels of customer experience.
When agents receive an inbound call, a screen "pop" shows the contact details, does a real-time lookup, and matches the existing contact record in Vanillasoft. With one click, agents are taken directly to that contact.
As a secure and scalable solution, your business gets a professional image without costly hardware and maintenance.
Agents can see team members’ availability, transfer calls, and message other agents. Management can listen in on live calls and use whisper and barge modes.
Here's how our customers have high-quality conversations with their most valuable leads...faster.
The Salt Group
Cogent Analytics
One of a Kind Sales
Every time your agents make a call, Vanillasoft checks the number they're using. Instead of checking DNC compliance on your numbers every few months, we're verifying constantly. Clients are protected 24/7.
Vanillasoft's compliance engine is always working to eliminate DNC violations, even before agents send calls or texts. The system ensures that everyone's following the rules, so you don't have to stress.
Don’t just take it from us. Hear more about our dialing software in the words of customers and users.
See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.
Learn more about Vanillasoft and its value to your sales engagement.
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