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Industries We Serve

Outsourced Sales

We understand that every client lead is important for an outsourced sales team. Our clients use Vanillasoft to manage efficient outreach programs that scale with their customers, while getting the best sales performance out of their BDRs and SDRs.

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Revenue Growth for Vendors and Clients

Strengthen client pipelines and campaign performance for faster, more efficient revenue growth and more successful programs:

Instantly route leads to the next available agent for immediate outreach.
Work leads effectively through calls, SMS, and email to increase connection and conversion rates.
Give every call, outcome, and follow-up real-time visibility for performance and client reporting.
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Enhanced Campaign Performance

Increase connect, open and click, and campaign performance rates. Agents spend more time on selling and less time burning leads or performing administrative tasks:

Get your campaign messages through with the highest connection and delivery rates for call, SMS, and emails.
Push the best record to your agents, who don’t have to analyze lists or decide who to call next.
Automatically capture, log, and push agent activity and contact outcomes to your CRM of record.
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Optimized Operations

Keep operations running efficiently and effectively with decreased agent onboarding and training time, increased agent productivity, and reduced turnover:

Create an enforced “next best action,” unified scripts, and call dispositions to keep agents on track.
Monitor live calls, review recordings, and deliver feedback from one platform.
Bring new hires up to speed faster with standardized processes, a simple interface, and intuitive queue-based routing.
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Campaign Visibility and Control

Achieve predictable and accurate results to manage operations and client campaign performance and expectations:

Record and timestamp every call, email, and SMS without manual logging.
Get visibility into agent lead assignment, call dispositions, and outcomes.
Re-engage leads and reassign resources thanks to early warnings on languishing prospects.

Metrics

Here's how our customers have high-quality conversations with their most valuable leads...faster.

100%
Improved productivity

The Salt Group

40%
More appointments

Cogent Analytics

500%
Increase in activity

Cogent Analytics

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Professional Services

Vanillasoft delivers a fully supported onboarding experience, with zero setup hassle and ongoing expert guidance. We’re your partner from initial configuration to long-term optimization, ensuring your platform drives performance from day one.

Personalized, white-glove onboarding aligned to your workflow.
Hands-free setup and integrations, no technical lift required.
Ongoing expert support to adapt and improve over time.
Consult an Expert

Get a personalized demo

See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.

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FAQs

Common Questions and Answers