SMS Automation
A crucial part of multi-channel outreach, Vanillasoft SMS automation keeps agents in touch with leads with personalized and automated contact.
What Makes SMS Automation Great
Vanillasoft brings SMS into your sales workflow so teams can connect with prospects in real time, without leaving the platform. From live conversations to automated outreach, and reminders, SMS becomes a seamless part of your engagement strategy, helping agents respond faster.
Live SMS Chats
Agents can text back and forth with leads or customers in real time. Contacts have the experience of a regular SMS chat. Agents have the benefit of the Vanillasoft caller screen with contact history, templates, and disposition codes, all in one screen.
Natural conversation cadence for prospects
Text when a prospect when calls are not practical
“Vanillasoft’s platform is so easy to use and integrates with any system.”
Immediate SMS Outreach
Specific triggers can start an SMS outreach. Either manually from the caller screen or automatically from a a form fill for a freshly arrived lead, a disposition code or other workflow trigger. Inbound leads can instantly be sent an SMS with a link to the agent appointment scheduler.
Engage with a prospect, even if an agent is not available
Share an appointment scheduling link to lock in a meeting
“Vanillasoft’s platform is so easy to use and integrates with any system.”
SMS reminders
Automatically send text message reminders for upcoming appointments. Coordinate SMS timing alongside email reminders to ensure consistent, timely outreach.
Improve meeting attendance
Provide professional, organized outreach coordination
"Great, clean, customizable software."
Templates and Custom Messages
Vanillasoft SMS gives the option for either templated SMS or for custom messages. Create a library of SMS templates for faster campaign reaction. Make changes to any of the SMS templates.
Consult an expert
See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walkthrough today.
Related Resources
Learn more about Vanillasoft and its value to your sales engagement.
How to Build High-Converting SMS Campaigns
SMS campaigns convert when consent, segmentation, and timing align. Learn how to build high-converting SMS campaigns that turn reach into results.
How Outreach Automation Improves Sales Efficiency
See how outreach automation improves sales efficiency by recovering selling time, speeding up lead response, and keeping follow-up consistent.
Sales Engagement Platform vs CRM: What’s the Difference and Do You Need Both?
CRM tracks your deals. A sales engagement platform drives the execution. Learn why the best revenue teams run both, and how to close the gap.