A crucial part of multi-channel outreach, Vanillasoft SMS automation keeps agents in touch with leads with personalized and automated contact.
Vanillasoft brings SMS into your sales workflow so teams can connect with prospects in real time, without leaving the platform. From live conversations to automated outreach, and reminders, SMS becomes a seamless part of your engagement strategy, helping agents respond faster.
Agents can text back and forth with leads or customers in real time. Contacts have the experience of a regular SMS chat. Agents have the benefit of the Vanillasoft caller screen with contact history, templates, and disposition codes, all in one screen.
Use assigned VoIP numbers for all outbound messaging
Natural conversation cadence for prospects
Text when a prospect might not be able to make a call
“Vanillasoft’s platform is so easy to use and integrates with any system.”
Specific triggers can start an SMS outreach. Either manually from the caller screen or automatically from a a form fill for a freshly arrived lead, a disposition code or other workflow trigger.
Trigger from a form fill or from a call result
Share an appointment scheduling link to lock in a meeting
Prevent lead decay, even if an agent is not available
“Vanillasoft’s platform is so easy to use and integrates with any system.”
Automatically send text message reminders for upcoming appointments. Coordinate SMS timing alongside email reminders to ensure consistent, timely outreach.
Improve meeting attendance
Provide professional, organized outreach coordination
"Great, clean, customizable software."
Vanillasoft SMS gives the option for either templated SMS or for custom messages. Create a library of SMS templates for faster campaign reaction. Make changes to any of the SMS templates.
See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.
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