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Sales Engagement Software for Revenue Teams

The only sales engagement platform with a built-in auto dialler and lead management.

vanillasoft platform
Serve It Up

All-in-one sales engagement

Our sales engagement software combines lead management, auto-dialing, and sales automation into a single platform. No bolt-ons, no switching between tools.

The lead management tool pulls in, filters, and serves the next best record to your agents. An integrated auto dialer launches calls directly from the platform. It automates busy work, so agents can focus on selling.

Performance improvement happens in real time, including analysis, coaching, and campaign adjustments.

vanillasoft sales automation

Sales automation

Vanillasoft’s sales engagement platform automates every outreach so agents stay focused on conversations, not admin. Multi-channel cadences run in the background, calls, SMS, and emails, while agents work the lead in front of them.

  • Automated multi-channel cadences of calls, SMS and emails

  • Calendar and appointment booking

  • Integrated scripting and disposition

vanillasoft sales workflow

Sales workflows

Vanillasoft's workflows define every step of the sales process, from first outreach to final follow-up. Agents always know what to do next, and managers know it's getting done consistently.

  • High-quality, consistent engagement

  • Standardized processes across every rep and campaign

  • Custom, dynamic follow-ups and scripting

vanillasoft platform lead management

Lead management

Most platforms hand agents a list and let them figure out who to call. Vanillasoft's queue-based approach evaluates every record in real time against your priorities and serves the next best lead, one at a time. Agents skip the guesswork and get straight to the conversation.

  • Queue-based routing

  • Powerful real-time ranking filters

  • Input from multiple sources

David Krieger

So what we were able to do was just kind of create a mix, but prioritize [prospects] that we were more likely to get on the phone.

vanillasoft platform compliant dialer

Auto dialer

Vanillasoft's auto dialer is built directly into the platform, so there’s no switching between tools to make a call. Agents launch calls from the same screen where they manage leads and run their cadences.

  • Progressive, preview, and parallel dialers

  • Agents initiate more high-value calls faster

  • Pacing options balance speed with customer experience

vanillasoft call and message delivery

Call and message delivery

Reaching leads means nothing if calls go to voicemail, emails hit spam, or numbers get flagged. Vanillasoft's deliverability tools ensure your messages actually land across every channel.

  • SmartCaller solutions

  • A2P 10DLC management

  • Multi-address email support

vanillasoft reporting and analytics

Reporting and analytics

Vanillasoft's dashboards give managers a live view of agent activity and campaign performance. This means coaching happens during the call, not after the debrief.

  • Call recording and transcription

  • Advanced and custom reporting

  • Agent and campaign dashboards

Useful Tools

Get more from Vanillasoft

Our world-class support and partner ecosystem help you optimize your business from day one and for years to come.

Metrics

Here’s how our customers have high-quality conversations with their most valuable leads, faster.

35%
Increase in call connection

Customer average

3x
More actions per hour

Customer average

500%
Increase in activity

One of a Kind Sales

Consult an expert

See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walkthrough today.

Common questions and answers

Resource Center

Learn even more about Vanillasoft and our sales engagement tools.

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