Emily Etzkorn talks with Allyson Townsend and Andres Benavides from the University of South Florida about their digital engagement center success.
More and more higher educational institutions are investing in digital engagement centers, and having great success!
In chapter two of our series highlighting digital engagement center success, we will shine a spotlight on University of South Florida (USF), which just launched its center earlier this year.
Watch as VanillaSoft Fundraising Evangelist Emily Etzkorn is joined by Allyson Townsend, Associate Director of Development, and Andres Benavides, Assistant Director of Development, with the University of South Florida. They share how USF ramped up their Digital Engagement Center, the successes they have had in their student hiring, and some of the exciting initiatives they have planned for the coming months.
Learn firsthand from the USF team their top strategies for building a successful digital engagement center - watch now!

Prepare for iOS 26 Call Screening. Learn how to adapt your calling strategy to this new AI feature, improve engagement, and avoid dropped calls.

Spam tagging can quietly ruin your outbound call performance by flagging your number as suspicious. Learn what spam tagging is and how to prevent it.

Enterprise sales teams still rely heavily on outbound calling. Yet, the proliferation of robocalls and scams has made consumers cautious of unexpected calls. Consequently, spam filters and “scam likely” warnings have become commonplace. Sales admins and managers, therefore, face a critical challenge: ensuring their legitimate outreach isn’t mistakenly labeled as spam. This post explores the …
How to Avoid Being Marked as Spam in Outbound Calls Read More »
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