VanillaSoft Support & Training Resources

VanillaSoft offers world class support provided by subject matter experts.
If you are not happy, we are not happy.

Knowledge Base

You can search our Knowledge Base for “How To’s” to answer your questions, as well as access our library of user guides and videos.

Visit Knowledge Base

Live Support

Live Support

Call our support line at (972) 200-0179 (or +44 (0) 3300 527 468 in the UK) between 9:00 am and 8:00 pm ET Monday-Friday (except for Holidays) and 10:00 am and 4:00 pm on Saturday (except for Holidays), to speak with a support representative.

Support Portal

Support Portal

Create, update, and view support tickets from inside your account. Just click on the Support icon on the top right corner of the VanillaSoft screen to access your portal.

or email us at [email protected]

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