VanillaSoft Support & Training Resources

Knowledge Base

You can search our Knowledge Base for “How To’s” to answer your questions, as well as access our library of user guides and videos.

Visit Knowledge Base

Live Support

Call our support line at (972) 200-0179 (or +44 (0) 114 352 2510 ext. 2 in the UK) between 8:00 am and 9:00 pm ET Monday-Friday (except for Holidays) and 10:00 am and 4:00 pm on Saturday (except for Holidays), to speak with a support representative.

Call (972) 200-0179 ext. 2or Call +44 (0) 114 352 2510 ext. 2

Support Portal

Create, update, and view support tickets from inside your account. Just click on the Support icon on the top right corner of the VanillaSoft screen to access your portal.

or email us at [email protected]