Product Feature

SMS Marketing

Is the phone dead? No, but not all of your prospects are going to answer your call. Some prefer the laid-back informality of texting. Your prospects have different wants and desires, and sales is about learning and catering to them. Make sure your sales tool can do the same.

VanillaSoft Rating
Rating 4.6 / 5

Never Lose Touch

VanillaSoft’s SMS features help you stay in front of your customers and prospects. Engage in live chat, send personalized, templated messages as part of your engagement cadence, and automate appointment reminders.

Automate Engagement

Create SMS templates that can be auto-sent based on your sales cadence.

Increase Response

Automatically personalize SMS content based on key contact variables within the system.

Conversation Transparency

All SMS data is stored with the contact for better visibility into correspondence history and message performance.

SMS Features that Optimize Prospect Communication

Easy Engagement via SMS Templates

  • Build a catalogue of text message templates for quick response
  • Auto-populate contact details for personalized communication
  • Send SMS messages appropriate to the sales engagement stage

Chat in Real Time With Your Contacts

  • Respond immediately to incoming messages from within VanillaSoft
  • Access all your communications (SMS, email, call summaries) in one place for easy reference when chatting

Prevent No-Shows with SMS Reminders

  • Send text message reminders for appoints automatically
  • Coordinate SMS reminder timing in tandem with email reminders

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