- Automatically send VanillaSoft calls to Chorus for deeper analysis
- Easy access to Chorus insights from VanillaSoft
- Seamless integration which does not impact users
- Quickly surface deals at risk
- Enhance call coaching capabilities
Chorus is a conversation intelligence platform that automatically records, accurately transcribes, and analyses recordings in real-time. The integration between VanillaSoft and Chorus enables VanillaSoft customers to pass call recordings directly to Chorus. Users can then access the Chorus analyses directly from within VanillaSoft and utilize this information for follow-up, or for sales rep onboarding and coaching.