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VanillaSoft Events

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2015 Call Center Week Conference and Expo

Event date: June 15, 2015

Customers are defining the game and setting the vision for service excellence. Smart companies are answering back. The Call Center Week Conference and Expo series explores the customer experience and much more! You get the value of five different conferences in one. It's perfect for call center representatives and managers who want to improve their productivity, performance, and careers. During this conference, experience inspirational stories of customer-centric leadership, innovation, growth, and transformation. Join us in Las Vegas for this innovative conference.

AA-ISP’s Inside Sales Frontline Conference

Event date: June 10, 2015

The AA-ISP Frontline Conferences are a series of one-day events that take place throughout the country, dedicated to improving the performance and professionalism of inside sales reps and managers. The event will be held at the Crowne Plaza Denver International Convention Center.
4 Ways Queue-Based Lead Management is Shaping Inside Sales

[Live Webinar] 4 Ways Queue-based Lead Management is Shaping Inside Sales

Event date: June 2, 2015

Fundamentally, the most important determining factors for sales success are the processes and systems in which leads are managed and worked. Proper lead management is key, and systems custom designed for the unique challenges of the inside sales industry are imperative.
Hiring a World-Class Inside Sales Force

Hiring a World-Class Inside Sales Force

Event date: April 28, 2015

In this fun and educational webinar, best-selling author of “Hire Right, Higher Profits,” Lee Salz, and VanillaSoft’s Executive Vice President, Kevin Thornton, will help you learn how to start building a world-class sales force.
AA-ISP Webinar: 4 Ways Queue-based Lead Management is Shaping Inside Sales

AA-ISP Webinar: 4 Ways Queue-based Lead Management is Shaping Inside Sales

Event date: March 12, 2015

Fundamentally, the most important determining factors for sales success are the processes and systems in which leads are managed and worked. Proper lead management is key, and systems custom designed for the unique challenges of the inside sales industry are imperative.
How to Create Dynamic Scripts That Engage and Sell - Part II

How to Create Dynamic Scripts That Engage and Sell – Part II

Event date: February 25, 2015

This is Part II of the previous dynamic scripting webinar. It takes the conversation from theoretical to practical. Instead of just telling you the WHAT and WHY, we are going to show you HOW in a live demo.

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