What is predictive dialing? Learn more about it, as well as progressive and preview dialing, and find out which one is better for your team.
I get quite a few questions about the value of auto dialing software and whether or not it can really increase the productivity of a sales person who works by phone. Most managers who have never tried a form of auto dialing are skeptical, and they should be. There are so many amazing claims in the market built around dialing that it makes it hard to get to the truth. I have seen wild claims: 400% increases promised, triple your sales, never go 10 seconds without a live conversation and so on. Most are just that: claims. But before we throw out the baby with the bath water, let’s take a look at reasonable claims.