Outbound calls and text messages are indispensable for targeted customer engagement and revenue generation. However, these communication channels are governed by strict regulations designed to safeguard consumers from spam and unsolicited contact. The Telephone Consumer Protection Act (TCPA) dictates stringent rules around the use of telemarketing and SMS outreach for businesses. Noncompliance with TCPA regulations …
Revenue, Conversion or Growth? Read more to learn how to identify and measure the sales metrics that matter!
Use this comprehensive list that defines 43 of the most common call center terms as your daily go-to source.
What’s the difference between a predictive dialer vs. an autodialer? Learn which one is the right option and how to make the most of it.
The traditional method of finalizing deals through face-to-face meetings and handshakes has significantly transformed. Inside sales professionals are now capitalizing on the opportunity to conduct the entire sales process through virtual channels, with phone calls, SMS, web demos, and various other digital communication methods taking center stage. While the integration of technology into the sales …
How to Automate Your Phone-based Sales Processes Read More »
Closing a deal is a successful conclusion of a complex and collaborative process. Even though SDRs are the ones who are in the spotlight because of their visible frontline efforts, there are professionals whose behind-the-scenes support facilitates the smooth execution and operational efficiency that are essential for making those deals happen — sales administrators. In …
Sales Admin: How to Get More Sales For your Business? Read More »
Are you making it more difficult for your sales team to hit their sales quota? If your sales reps are spending valuable time on tasks they don’t need to be doing, they won’t be able to meet and exceed their sales goals. Stats persistently show that sales reps spend less than a third of their …
Are You Automating These Critical Sales Processes? Read More »
What is a sales playbook? It’s a series of documents that outline the most effective sales processes, tactics, strategies, and best practices to help sales representatives close more deals. Thanks to bringing together details about the buyer’s journey, stage-specific content, recommended sales engagement tactics and guided selling tools, a sales playbook makes the sales process …
Sales Playbook – How to Create a Repeatable Sales Process Read More »
What is a sales audit and how to successfully perform it? Read on to learn more about this important procedure and find some useful tips.
Every appointment is an opportunity to forge new partnerships, secure deals, and drive growth. Still, reaching prospects and getting them to book an appointment has never been this challenging despite all the available communication channels. Gartner found that contacting a potential customer takes at least 18 calls, while less than 24% of sales emails get …
How to Ensure Your Team Meets Appointment-Setting Goals Read More »
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