Contributor

The Power of ‘No’: An Inside Sales Person’s Hedge Against Failure

As inside sales people we all love to hear ‘Yes.’  We call, we pitch, we charm and we educate; we overcome the objections and we sell.  Great sales people have it in their DNA; they love the ‘Yes’ and hate the ‘No.’  I contend that getting beyond the hatred of the ‘No’ can not only …

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“Who Do I Call Next?” Inserting Logic and Routing Into Lead Management

Have you ever watched an inside salesperson from a distance, trying to figure out who they should dial next in the absence of a defined strategy? It can actually prove to be entertaining. Often, they will stare at the record as if through osmosis they can discern the possible outcome. If they are running old-school, …

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What are the “Enablers” for Inside Sales Teams We All Seem to be Talking About?

There is lots of buzz these days around Inside Sales Software, and there should be.  The space is as hot as it has ever been. Recent studies show that more and more companies are relying on their inside sales team to create added demand, to nurture prospects, and to drive additional revenue. In many cases, …

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