43 Call Center Acronyms and Terms Every Agent Needs to Know
Use this comprehensive list that defines 43 of the most common call center terms as your daily go-to source.
Use this comprehensive list that defines 43 of the most common call center terms as your daily go-to source.
Hiring a strong SDR is crucial for the success of your sales team. Here are 12 SDR interview questions to ask the right one for your team.
Stephen Timme and Melody Astley offer valuable SDR advice on how to identify who decision-makers are and understand their needs.
David Dulany, co-author of “The Sales Development Framework,” on how to properly recruit and train sales leaders.
Perfecting the sales process is one of the most effective things a revenue-generating team can do. One of the most crucial aspects of a great process is assigning (and refining) the roles of everyone on the team — from sales development rep to account executive (and anyone who happens to be in between). CybSafe CRO …
How to Improve Your Sales Process and Ease SDR-to-AE Lead Transitions Read More »
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