VanillaSoft, Author at VanillaSoft

Phone, Text, Email: The 9 Ways to Get in Trouble with Sales Compliance

Multichannel outreach is a pillar of modern sales and marketing strategy—but it’s also a legal minefield. Between evolving federal regulations, state-specific rules, and shifting enforcement priorities, it’s easier than ever to trip up. And the consequences for even small missteps are growing increasingly severe. During VanillaSoft’s recent “Understanding Multichannel Compliance” webinar, Director of Conversation Compliance …

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Why People Are Not Answering the Phone (And What You Can Do About It)

Outbound Call Center / By VanillaSoft

There was a time when a ringing phone brought excitement — maybe it was a friend, a family member, or an exciting opportunity. Today, it’s more likely to bring suspicion. For most of us, if the number isn’t saved in our contacts, we ignore the call — or send it straight to voicemail. For businesses …

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Pump Up Your Email Campaigns with Drip Email

3 Comments / Email drip campaigns, Email Marketing, Lead Nurturing / By VanillaSoft

You just wrapped up an amazing email campaign. The response rate was impressive and you’re pleased with the results. While you have reason to be proud, you realize that future subscribers will miss out unless you re-launch the campaign at some point in the future. Alas, you don’t want to do that because it would …

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5 Tips to Improve Customer Experience Using Sales Automation

Leave a Comment / Email drip campaigns, Inside Sales, Lead Management, Lead Nurturing, Sales Automation / By VanillaSoft

Recent studies suggest that consumers are increasingly relying more on word-of-mouth and recommendations from friends and family when making buying decisions. These studies also reveal that 61% of customers who have a positive experience will tell their friends and family. So the question is, how can you create a better customer experience? Let’s assume you’ve …

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Take the Quiz and Discover if you are Using the Most Effective Lead Management Strategy for Inside Sales.

Leave a Comment / Lead Management / By VanillaSoft

A thriving inside sales operation takes more than just a list of leads and a phone. Success requires a well defined lead management strategy and the tools to implement that strategy. Make sure your inside sales team is provided with the methodologies and tools to contact more people, more efficiently and move more leads through …

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