Best Practices and Ways to Incorporate SMS Into Your Sales Process
Diversifying communication channels is essential in sales, so check out these best practices and ways to incorporate SMS sales.
Negotiate Like a Pro: 5 Tips From a Sales Expert, No Matter Your Industry
Auto dealership sales coach Tim Kintz shares “five golden rules of negotiation” that are proven and relevant to any industry.
8 Tips for Managing a Successful Virtual Sales Team
Managing a successful virtual sales team is challenging. These tips will help you overcome obstacles and make your WFH arrangement work
Get More Out of Your Discovery Calls: 5 Best Practices from a Sales Expert
Refract co-founder Richard Smith shares best practices for discovery calls and why they’re an essential part of any robust sales process.
Celebrating International Women’s Day – Women in Sales Need to Build a Sales Support Network
To celebrate International Women’s Day, Catherine Robles shares how women in sales can build a sales support network to help them be successful.
Build a Better Call Center Culture to Drive Agent Motivation
A company’s call center is often the front line in customer service. For many organizations, it is the primary driver of booking appointments or making sales. With such an important role, it seems like this department should have one of the most rigorous hiring, training, and employee retention programs. However, many of us know this simply isn’t the case. It may be an issue of perception about the role of the call center agent and its importance to the company. Maybe it’s just a matter of budgetary limitations. Whatever the case may be, it’s time to kick call center training and motivation to the next level. Your call center should be considered an investment – not merely an expense.
Think Outside the Marketing Box: Communication Skills to Build Sales Relationships
Sales training expert Jeff Molander shares unconventional tips for improving communication skills specific to the art of selling.
6 Sales Manager Tips for the Newly Promoted
Read these sales manager tips to find out how to make the most of your promotion, become a rock star team leader, and motivate your reps.
Negotiating without Fear: Ditch the Discounts and Seal the Deal Anyway
Surf & Sales co-founder Scott Leese breaks down the sales negotiation stage of the sales process and why you shouldn’t discount your products.
Best Practices for Converting Inbound Leads Into Paying Customers
Sales IQ co-founder Tony J. Hughes discusses best practices for turning inbound leads into paying customers.