Sales & Marketing Alignment – Overcoming the Divide
Learn more about the importance of sales and marketing alignment and how to achieve this synergy in your organization.
Lead Management
How to Optimize and Manage Qualified Leads
Learn how to optimize and manage qualified leads, so that you can smoothly move them through the pipeline.
Build a Better Call Center Culture to Drive Agent Motivation
A company’s call center is often the front line in customer service. For many organizations, it is the primary driver of booking appointments or making sales. With such an important role, it seems like this department should have one of the most rigorous hiring, training, and employee retention programs. However, many of us know this simply isn’t the case. It may be an issue of perception about the role of the call center agent and its importance to the company. Maybe it’s just a matter of budgetary limitations. Whatever the case may be, it’s time to kick call center training and motivation to the next level. Your call center should be considered an investment – not merely an expense.
Speed-to-Lead is a Critical Need
Speed-to-lead. It’s an expression we use often here at VanillaSoft. If you’re not familiar with the definition, it refers to how quickly you respond to a new lead entering your system. Perhaps a prospect has filled out a form on your website for a killer piece of content or signed up to attend a powerful …
8 Benefits of CRM for Telemarketing; Auto-dialing Alone Just Won’t Cut It
Do you want to increase your telemarketing productivity? Check out these 8 benefts of CRM for telemarketing.
How to Juggle Your Leads without Dropping the Ball
It’s no surprise the use and need for inside sales has skyrocketed thanks to technology and the innovative ways salespeople are maximizing their potential. But how do you keep your leads in order? How do you close the sale on new prospects? What is the secret to juggling your leads without dropping the ball? Entrepreneur …
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Lead Management for the Solar Energy Industry – Infographic
Lead management is a vital part of the sales process for the solar energy industry. According to the Solar Energy Industries Association (SEIA), 2014 was a great year for the industry. Installations of solar photovoltaics (PV) in Q3 were up 41 percent over the same period in 2013. Third quarter 2014 was also the second …
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Appointment Setting Made Easy
Appointment setting is sometimes looked upon negatively; however, it’s really a positive experience for the sales person and the prospect if it’s done properly. This usually means that there has been agreement to take the sales conversation to the next step. I’m sure that most of you have heard of the ABC’s of selling (Always …
2014 Trends in B2B Sales
We are one month into 2014 and some of you may be wondering what this new year holds for sales. We’ve put together an infographic to identify some of the trends we expect to see in B2B sales during 2014. VanillaSoft is committed to helping you improve your lead management process in 2014!
2014 Sales Challenges & Opportunities
Happy New Year! Can you believe it’s already 2014? By now you have shaken off all the New Year’s Eve confetti. You are ready to focus on your new annual sales plan, but are you ready for 2014’s sales challenges? Here’s a look at three areas to address in 2014, and our recommendations for rising …