How to Set Appointments in Turbulent Times
Are you struggling with your B2B appointment setting approach? Learn how to set appointments in turbulent times and keep the needle moving.
Appointment Setting
How to Coach Your Agents Using Call Metrics
By Aleksandr Peterson A call center is only as good as its agents. Whether inbound or outbound, sales or service, it’s important that agents continuously hone their skills, improve efficiency, and stay informed about new products and best practices. But they also need guidance, accountability, and encouragement. That’s why call centers hire coaches — to …
Sales by Phone, Hurricanes, Ants, and Grasshoppers
It’s a few weeks away – that season that keeps Atlantic and Gulf Coast residents and businesses on their toes: Atlantic Hurricane Season. Thankfully, the 2015 season forecasts issued by The Weather Channel and Colorado State predict the number of named storms to stay lower than the historical averages. These forecasts are likely to make …
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Entrepreneurship and the Economy
As you know from our previous posts this month, November is National Entrepreneurship Month. This week is also Global Entrepreneurship Week. This month we are highlighting entrepreneurs and sales legends along with some lessons they can bring to entrepreneurs today. In today’s post, we bring you a snapshot of the entrepreneurship today.
Celebrating Entrepreneurs & Sales Legends in November: John H. Patterson
Did you know that November is National Entrepreneurship Month? Throughout November, we plan to highlight some legendary entrepreneurs who are also considered sales greats. We are kicking off our series with a profile of John H. Patterson. John H. Patterson formed the National Cash Register Company in 1884. The company grew from producing only 16,000 …
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