What Are the Best Appointment Setting Methods?
Learn some simple and effective appointment setting methods that will keep your SDRs calendars packed with high-quality prospects.
CRM
Creating the Synergy Between a Sales Engagement Platform and CRM
Building an effective toolstack for sales teams is a complex and intricate task, but at the core of each team, you will always find a customer relationship management system (CRM). Historically, these systems were used by sales and marketing professionals for all activities involved in collecting and converting leads into opportunities and customers. Yet, most …
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What Is Sales Engagement?
Learn what sales engagement is, isn’t, and how to use sales engagement software in your sales organization.
8 Benefits of CRM for Telemarketing; Auto-dialing Alone Just Won’t Cut It
Do you want to increase your telemarketing productivity? Check out these 8 benefts of CRM for telemarketing.
How to Juggle Your Leads without Dropping the Ball
It’s no surprise the use and need for inside sales has skyrocketed thanks to technology and the innovative ways salespeople are maximizing their potential. But how do you keep your leads in order? How do you close the sale on new prospects? What is the secret to juggling your leads without dropping the ball? Entrepreneur …
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The Efficiency Paradox
“CRM, in my opinion, is no more of a sales productivity tool than using Excel and Word are.” So states Nancy Nardin in a recent post where she outlines what she calls the “Efficiency Paradox” as related to CRM technology. This is obviously a statement designed to shock many. I am not one of them. …
Don’t Get Paper Cuts From Your CRM
I still have quite a few conversations every week with sales managers or CEOs who are running their sales teams on paper. Just yesterday I was speaking with the manager of an inside sales team responsible for setting appointments for manufacturing reps. She was spending time every week printing lists to hand out to her …
Twitter – Can it Really Be a Lead Source for Inside Sales Teams?
Without question, Twitter is everywhere. One would be hard pressed to visit the website of a company and not find their Twitter icon prominently displayed. Today, businesses tweet, follow, track, list, recommend and work feverishly to build their followers. I must admit – Twitter is cool, fun and a decent distraction from the daily grind. …
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CRM vs. SFA, Lead Management and Telemarketing Software: 5 Things to Consider Before Pulling the Trigger for Your Inside Sales Team
Often times, many things get lumped into the bucket of CRM. For the purpose of this post, let’s define CRM in its most traditional sense: customer relationship management that gives managers great reporting on all of the customer touch points, links all of the departments together and gives amazing high level reporting. Without question, CRM has …